Housing Navigation Program

Community members can now meet with Housing Navigators at conveniently-located community hubs to get help resolving a potential or current housing crisis. This new service is being offered at five select Pratt Library branches in partnership with the Mayor’s Office of Homeless Services (MOHS).

Contact A Housing Navigator

Housing Navigators are available for free, in-person consultations at the following locations, Monday through Friday, 11am – 4pm:

For direct inquiries, please email housingnavigatormohs@baltimorecity.gov.

Services Offered

  • Guidance to help community members understand their housing crisis and work toward strategic resolution

  • Identification of community resources to quickly resolve current episodes of homelessness or prevent a potential housing crisis

  • Development of an individualized housing plan that accounts for long-term housing stability

  • more information online at Housing Navigation Program | Mayor's Office of Homeless Services (baltimorecity.gov)

Legal Resources for Renters in Baltimore City

The following organizations provide free legal advice, and, in some cases, representation to renters facing eviction and other landlord-tenant issues.  These organizations take different types of cases and all have capacity limitations.  Please review the types of services that these organizations provide in the parenthesis below before calling.  Note that “subsidized” housing refers to any form of housing choice voucher, public housing, or other government-subsidized housing:

Maryland Legal Aid (advice and representation – focused on subsidized housing cases; same day representation for failure to pay rent eviction cases possible) 410-951-7777, www.mdlab.org

Public Justice Center (advice and representation – focused on non-subsidized housing cases) 410-625-9409 www.publicjustice.org

Homeless Persons Representation Project (advice and representation – focused on subsidized housing cases) 443-402-5395, chatfield@hprplaw.org , www.hprplaw.org

Pro Bono Resource Center of Maryland /Tenant Volunteer Lawyer of the Day Program (advice and same-day representation in rent court – will meet tenant at court) 443-703-3053, www.probonomd.org

Disability Rights Maryland (housing cases involving a tenant or family member with a disability), 410-727-6352 https://disabilityrightsmd.org/

Maryland Courts Self-Help Center (advice and referrals on housing and other civil cases), 410-260-1392, mdcourts.gov/selfhelp

#BmoreConnected

The Affordable Connectivity Program (ACP) is a federal government program that offers eligible Baltimore City households $30/month toward home internet services. Combined with the $15/month subsidy from the Maryland Emergency Broadband Benefit Program, eligible households can get up to $45/month toward home internet services.